Frequently Asked Questions

Artificial grass has many useful applications. The most common uses are for lawns, dog runs, and putting greens. It may surprise you to know that we also make artificial grass for golf tee lines, playgrounds, swimming pool surrounds, traffic medians,patios & balconies, indoor & outdoor sports fields, retail displays, batting cage facilities, tennis courts, and bocce ball courts. If you only need a smaller piece of synthetic grass (anything smaller than 12′ x 15′) for a project contact us. 

Artificial grass comes with a variety of manufacturer’s warranties, but the actual life expectancy is approximately 25 years depending on use. 

 No, synthetic grass is not the same as indoor/outdoor carpet. While both are designed for durability and can be used in outdoor spaces, synthetic grass is specifically engineered to mimic the look and feel of natural grass. It features a soft, realistic texture and individual blades that provide a more natural aesthetic, unlike the flat, uniform surface of indoor/outdoor carpet. Additionally, synthetic grass is UV-resistant, offers superior drainage, and is designed to withstand heavy foot traffic, making it ideal for lawns, playgrounds, and sports fields. 

 No. We don’t use a topical UV treatment, our fibers have built-in UV Inhibitors that we mix into the fiber/yarn resin. Turf made outside of the USA will often have insufficient UV protection that can cause the fibers to break down prematurely. All of our turf is made from the highest-quality materials from our plants in the USA. We have projects that we installed in the late 1980s that have no discernible signs of fading.

In rare instances we have found that Energy Efficient Windows can cause magnified reflections that may cause synthetic turf to melt if it is in the direct path of that reflection. The magnification from some Energy Efficient Windows is so powerful that it can melt sprinkler heads, kiddie pools, and other plastics. If you do have Energy Efficient Windows, call the manufacture and ask them how to remedy this problem. Tinting the windows is usually sufficient.

Yes, of course all synthetic grass is hotter than natural grass, it just doesn’t have the natural cooling capacity of natural grass. There’s always a trade-off for the benefits such as no mowing, no watering, no weeding, no chemical applications, easier dog clean up, no mud, etc. The only real trade-off is that the surface of synthetic grass will be hotter than natural grass. But, we have never had a complaint that it was so hot that it burned a person or pet.

The darker green colored fiber absorbs more sun than our lighter shades of green. On really hot days, take these precautions: We recommend having at least one portion of your lawn area shaded for instant relief. If the temperature gets hot, it’s always nice to have a little relief area until it cools down again. Also, you can spray the synthetic grass with water right before you walk or play on your synthetic grass on a really hot day. Additionally, you can always wear some type of footwear. Another thing that can be done to lower heat on synthetic grass is adding a light color of approved silica sand or other infill that is light in color. Many people find that the extra heat doesn’t bother them as long as they keep moving. But, even if these precautions are not exercised, hot weather has not kept people or pets off of synthetic grass.

We have thousands of installations nationwide; including the Arizona desert. Complaints about surface temperature are extremely rare, but we understand people have different sensitivity levels. We just want our customers to be aware that there is a slight sacrifice to overcome the increased surface temperature, but it shouldn’t stop you from enjoying your lawn for years to come…even on hot days!

 An infill material (usually sand) is brushed into the top of the grass that adds to the weight of the installed grass and acts as a ballast. Additionally, the edges are pinned down with our 7″ non-corrosive spikes which are spaced approximately 3′ apart. 

 Synthetic grass is environmentally friendly: It eliminates the need for water. It also eliminates the need for harmful chemicals that leach into the soil (fertilizers, pesticides, weed kill, etc.) Additionally synthetic grass is recyclable and is available with an eco-friendly infill material. 

 Dogs love our grass, they think it’s real! Dog urine is not a problem as it flushes through the turf’s drainage holes and drainage system when hosed off or when it rains. Solid waste is cleaned in the same manner as natural grass. Artificial grass will not stain.

For heavy usage areas, such as dog kennels and doggy day care facilities, we use a different aggregate blend for the base below the artificial grass. 

 Although we can’t guarantee that a dog won’t claw through or peel back the edges of the turf, it’s extremely rare. Synthetic grass has been installed in hundreds of residential and commercial dog runs around the world. Synthetic grass is extremely durable and almost impossible to rip or tear due to our double-coated backing.

There are exceptions; We recommend putting extra border stakes around the perimeter of the dog run to discourage dogs from digging. Another option is building sub-surface composite wood border around the perimeter of the area that you can affixes to the grass.

 An occasional brooming to stand the grass fibers up is recommended but not necessary. Debris like leaves and twigs can be easily removed with a leaf blower. 

Existing sod must first be removed. Next, a base is created using a special blend of crushed rock (1” – 4” depth), then smoothed and compacted. The artificial grass is then rolled onto the surface of the base and seamed together if necessary (turf widths are 15′.) Then the infill material is is spread over the top of the grass using a fertilizer spreader and brushed to the bottom of the artificial grass. The grass product type and the type of use determines the type and amount of infill. The infill can be sand, rubber crumb, or our eco-friendly Organafill™ (or a combination of the above.) Installation for synthetic putting greens is similar but there are additional layers of base materials that need to be thouroughly compacted. Refer to our installation overview for more information. 

 Drainage is very similar to natural grass. Synthetic grass has perforated holes in the backing that allow water to drain into the blended rock base below the artificial turf. Different blends of crushed rock are used for different applications, depending on permeability needs. 

 When compared to installing a sprinkler system, top soil, the price of sod, combined with frequent watering, mowing, weeding, and fertilizing, the cost synthetic grass hits a break-even point in 3 to 5 years. You can minimize your investment if you include landscaping rocks, mulch beds and xeriscape elements with your synthetic grass. The contrast of landscape rock with synthetic grass looks fantastic!  

 We have the largest selection of synthetic grass in the industry. One of our consultants can help you choose the right type of synthetic grass for you. The numbers in the names of our artificial grass for lawns refers to the density/thickness of the product – the higher the number the thicker the product 

 Not all synthetic grass is installed or manufactured equally! We use the highest quality synthetic grass materials that have undergone many years of extensive research and development, including extensive stability and wear-resistance testing. Most importantly, the synthetic turf grass materials are lead-free (not all artificial grass companies can say that!) Our propriety installation process and quality procedures are superior compared to the industry to ensure many years of enjoyment. We are so confident in our process that we offer a standard 2 year warranty on our installations. 

 We accept checks and most major credit cards.  Also, we offer financing and lease options for commercial projects only. 

 There is no lead or any other heavy metals in our manufacturers Synthetic Grass products. Our manufacturers have the most stringent testing in the industry.